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Can they insist on this?

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  • Can they insist on this?

    Hi,

    I used to work at HSBC as a temporary Business Internet Banking (BIB)
    Customer Support Representative. It was a short term contract.

    Whilst trying to help the BIB customers it became apparent that a more
    simple approach would be helpful. So I created www.bibhelp.co.uk for
    that purpose. It provides simple links to HSBC pages.

    In reality since being 'let go' by HSBC for this website, customers do
    not visit it, as it had served theirs and my purpose by getting them
    registered, connected, obtaining updates or forms.

    Now I have been sent a solitors letter which is shown below. Do they
    have a legal right to ask this.??

    TIA

    -------------------------------------------------------------------------
    Dear Sir


    Re: YOUR WEBSITE
    homepage address http://homepage.dtn.ntl.com/paul.steel/bibhelp/


    We write following notification from the HSBC Group of an internet
    site set up by you in relation to HSBC's Business Internet Banking. We
    have visited the site and note that you have a disclaimer in place
    advising any visitors that your site is not part ofHSBC nor is it
    supported by the HSBC Group. The site appears to be assisting BiB
    customers to navigate their way around the legitimate HSBC BiB site
    and provides hyper links to important areas of that site including
    registration and log on areas.

    Notwithstanding the terms of the disclaimer HSBC are concerned with
    the links to their site and as to the security of their customers who
    may use them. In particular, as you will appreciate, any third party
    interface with HSBC's customer's registration and log on details is a
    cause for concern not only as to any present security risks but also
    potential future abuses.

    HSBC's concerns would be alleviated if the links to their site were
    removed. Please confirm by 19 September 2003 that this has been done.

    We thank you for your co-operation and look forward to hearing from
    you.


    -----------------------------------------------------------------------


    Please remove obvious from email address if emailing.


  • #2
    Can they insist on this?

    GasMan wrote:>>
    Hi,
    I used to work at HSBC as a temporary Business Internet Banking (BIB) Customer Support Representative. It was a short term contract.
    Whilst trying to help the BIB customers it became apparent that a more simple approach would be helpful. So I created www.bibhelp.co.uk for that purpose. It provides simple links to HSBC pages.
    In reality since being 'let go' by HSBC for this website, customers do not visit it, as it had served theirs and my purpose by getting them registered, connected, obtaining updates or forms.
    Now I have been sent a solitors letter which is shown below. Do they have a legal right to ask this.??
    TIA
    Yeah they can. That's like putting up a web site that gets you into a "pay
    for it" site, without the need of paying for the adventures. Circumventing
    the need for paying. Since you did this on your own, without permission or
    blessing from the source, yeah, they have a tendancy to get irritated.

    You pay your way into an amusement park. You find some remote area along the
    fence line, cut a hole and let in your friends. Think the amusement park
    will laugh it off?

    The main web site is paying for an amount of bandwidth, as you are. Now you
    come along and want to increase their bandwidth while the visitors are at
    your site.
    Not a good thing to do.



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