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Sales lead protocal Indiana

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  • Sales lead protocal Indiana

    In a 3 saleman heating and cooling (HVAC) company, should there be a system of scheduling the sales leads? The system in question is:

    marketed leads, which equal; shoppers without any real urgency

    CTO leads, which equal; call the office (the service technitions call) these typically are good leads considering the service techs cannot repair the units.

    duct work cleaning; bottom of the barrel
    air advice; bottom of the barrel


    There is a cronic situation where the one salesman who is friends with the owners son gets all the good leads, and the other two are given the less then profitable leads. Does this constitue discrimination?
    Last edited by KimReed9131; 12-26-2007, 06:54 PM. Reason: formality


  • #2
    There may be discriminaton but it's not illegal discrimination to favor one employee over another.
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