Hello. Hoping to get some guidance. I work for a 38 employee non profit with no "HR" department - just payroll. we have a new hire who has taken many sick days. She has alluded to some people that she had some kind of trauma before she started working and that is causing her to stay awake at night and either miss or be late for work. I do believe what she is saying and she does a good job when she is here. She said she was seeing a Dr and should be better in 3 weeks , so I allowed her (I am the department director) to alter her schedule to come in later so she wouldn't be late, and to reduce her hours. I told her we would sit down again in 3 weeks (this would been 60 days into her hire) to discuss. we met again and decided to extend her probationary period by 30 days (til end of December) and that in the meantime she was expected to be on time (for the new later scheduled hours) and come to work. she has continued to miss days, and be late, and also we have noticed that her time sheets don't indicate the days she is late. She has since mentioned that she is entitled to accommodation under ADA and we have requested proof of that but have not yet received it . The situation is complicated because we have multiple layers of supervision - supervisor, Director (me) and payroll. we all have had conversations with her and I want to be sure we are all on same page. here are my questions
1) what kind of deadline can I give her to produce the dr;s note confirming she has an ADA condition? I gave her 10 days, but still no note?
2) her issues seems to be coming in late and we made concessions as a favor and she couldn't comply with that. What kind of leeway will I have if the Dr's note suggests I make accommodations like a late start? I already did that and she is still late
3) not a question -= but - the department is only 3 people , it causes a major problem when she is out.
4) how do I call her out on marking her time sheets as being on time when she is late 9and we have texts to prove it) without looking like I am retaliating?
Thank you for any suggestions/help.