I work in a call center that does emergency dispatch of sales reps for fire and flood damage. We are required ( hourly employees ) to carry cell phones and lap top's in case of a situation during off hour's. A call for instance may come in at 3:00 AM in which case your cell phone will ring every 30 seconds for 5 min. You then need to go on line access the incoming email giving the details of the situation. Then using the company data base call the appropriate rep within that geographical area and dispatch the call. One hour later you must contact the customer as well as the company rep to be sure the situation is being responded too. This is all done without compensation. Is this allowed in Mass??