If you call Children Services state law protects your identity, and your name cannot be revealed to anyone, unless in the rarest of events a judge orders it to be. The person taking your call will ask you your name and you are encouraged to offer it, but it is not mandatory to give your name when making a report.

The person taking your call (screener) will ask a series of questions to help gain information on how best Children Services can help. (See Tennessee Department of Children's Services - Child Protective Services division )