elise81
02-12-2007, 05:51 PM
When I took my new job, I was entitled to health insurance Jan 1. Now, it is mid Feb and I still do not have it. I have written many emails to my HR dept, my boss, the director, etc and still do not have insurance. I was told since a new HR person was hired when I was hired that I fell through the cracks and that was supposed to be a good explanation. Meanwhile, here I am, cancelled my Cobra from my old job and sitting here with NO health, life, disability, etc.
I do not know where to go next, or why I do not have my benefits??? Also, what were to happen if I were to get sick right now, or I do have a dentist appt next week, can I back charge my employer?
Have you completed an application form? What reason has been given for why they have not picked you up?
elise81
02-13-2007, 05:22 PM
In case you hadn't noticed, I work for a very very disorganized employer.
I first had to bring it up to my employers that during the hiring process I was told I was eligable Jan 1. They said they did not think I was correct.
During this time the HR manager and my hiring supervisor quit in some controversy. When the new HR manager was on board I started hounding her ASAP, and after she discovered I was correct here are different excuses I have heard:
"No one did this to you intentionally, it was a mistake."
"You must have fallen through the cracks between the former HR manager leaving and the new HR manager coming on board."
I have not seen a booklet, forms, or anything, but I did sign some form saying that I wanted the PPOM instead of the HMO, but even then I didn't know what I was signing, but that this was what determines my insurance, and the rates were not correct because she did not have the 2007 form. When I asked for any info and the insurance booklet, I was told that since she was new she had not received them and could not get them to me.
When I email my HR manager to ask the status (which I do twice a day) I get very vague responses. Why it is taking this long, as the process started Jan 30, I have no clue and I just get, "Corporate is taking their time, I don't know what is taking so long."
As of just today, I have been assured that my insurance is retro-active to Jan 1 when I do actually get it, but how does that help me now? I cannot retro-actively get an eye exam, or a dental cleaning?????
Is there anything I can do to make this right? Or to get the $372.00 I spent on Cobra for the month of Jan???
And what can I do to put more pressure on them to actually get me insurance cards now?
Also, are there any legal ramifications here?
robb71
02-13-2007, 06:22 PM
The HR Manager is correct in that coverage would be retro active. You will be liable for the employee contributions as of 1/1/07. In the event you had/will use doctor services covered by your plan, you should be able to submit for reimbursement. Your benefits administrator should be able to provide you with the necessary forms.