An individual requesting a background check may come to the public window at the Missouri State Highway Patrol, Criminal Records and Identification Division, 1510 East Elm Street, Jefferson City, MO 65101 or through the mail at the same address. The public office is open Monday through Friday from 9:00 a.m. to 3:00 p.m., excluding state holidays. Any questions may be addressed at 573-526-6153.