Hello:

I am totally frustrated with a debt dispute I am trying to handle for
my mother-in-law regarding a doctors' charge. I want to put the
dispute in writing in case it is handed over to a collection
agent---but---the billing company that handles the doctors billings
has only a phone number to call (they rarely return calls and are
totally uncooperative when they do) and an e-mail address---which I
have used to detail my problem---but---they never respond---yet---they
keep billing her and threatening to hand this over to a collection
agency. My questions:

1. don't these people have to provide a dispute address by law?

2. if not----what is one supposed to do when dealing with an
uncooperative creditor where one is disputing a charge?

3. how do I find an address to complain? a government agency to
complain---if one exists who will actually act!

I would (could) give details but it is lengthy---if that would help
let me know


thx---peace

rocky47@my-deja.com (spot-the-dalmation) wrote in
news:53kogv8mk2lq6airmo6c0q6t8jjnrrq933@4ax.com:
Hello: I am totally frustrated with a debt dispute I am trying to handle for my mother-in-law regarding a doctors' charge. I want to put the dispute in writing in case it is handed over to a collection agent---but---the billing company that handles the doctors billings has only a phone number to call (they rarely return calls and are totally uncooperative when they do) and an e-mail address---which I have used to detail my problem---but---they never respond---yet---they keep billing her and threatening to hand this over to a collection agency. My questions: 1. don't these people have to provide a dispute address by law? 2. if not----what is one supposed to do when dealing with an uncooperative creditor where one is disputing a charge? 3. how do I find an address to complain? a government agency to complain---if one exists who will actually act! I would (could) give details but it is lengthy---if that would help let me know

To what address are you supposed to mail the payment? Send your dispute
letter to that address certified with return reciept. Send a copy to the
doctor as well.

On Wed, 09 Jul 2003, rocky47@my-deja.com (spot-the-dalmation) wrote:
I am trying to resolve a a debt dispute for my mother-in-law regarding a doctor's charge but don't know how to put it in writing since the billing company that handles the doctor's billings has only a phone number to call (and rarely returns calls and is otherwise totally uncooperative). I tried to use its e-mail address to detail my mother-in-law's problem, . . .

. . . and therefore, you seem to be saying, you *have* expressed the
grievance/dispute in the equivalent of a "writing" . . .
. . . but the only response is continued billing her a threat to hand this over to a collection agency. My questions: don't these people have to provide a dispute address by law?

By "regarding a doctor's charge" you mean, do you not, that a
particular doctor claims to have provided services, which in some (not
here specified) way your mother-in-law disputes, and seeks payment of
a fee, which, however, because of the unresolved nature of the
dispute, your mother-in-law claims she is not obliged to pay to THAT
DOCTOR?

To the extent so, why do you imply that she and also you have not
addressed whatever her grievance/proposal may be to THE DOCTOR in
question (whose office adresss she knows)?
if not----what is one supposed to do when dealing with an uncooperative creditor where one is disputing a charge?

The purport of your posting, however, seems to be that she and you
(sensibly? inefficiently? unhelpfully?) have chosen NOT to "deal with
[the] creditor" (if, as you do seem to imply, the "creditor" actually
is the doctor "regarding" whom there is a dispute).
how do I find an address to complain?

Solve then, if you want, act on the solution to the following Riddle:

What is the address of the "creditor"
to whom you refer?
a government agency to complain--- if one exists who will actually act!

If (as noted you seem to be suggesting) your mother-in-law (and you)
have opted not, as it were, to "go directly to the horse's mouth" (or,
anyway, to the doctor "regarding" whom there is an outstanding but
disputed bill), why is this a (presently) relevant question?
[ details omitted here ]

That may be an important part of the problem.